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Frequently Asked Questions
How do I unlock a cheevo?
Go there. Open the cheevo from the Explore map and tap Check in. Cheevo confirms your location, then you can add a photo or note if you like. Some cheevos need one specific place, some any place of a kind (like any museum), and some just need you to be in Greater New Orleans.
Why isn't my location being detected?
Make sure Location Services are on for Cheevo: Settings > Privacy & Security > Location Services > Cheevo, then choose 'While Using the App' and turn on Precise Location. Being indoors or between tall buildings can make GPS less accurate, so try stepping outside.
Can I unlock cheevos without being there?
No. Every check-in is verified with your location, so a cheevo means you really went.
How do event cheevos work?
Parades, Carnival, Jazz Fest and other events have their own cheevos for each year, like Jazz Fest Jiver 2027. You can unlock them while the event is on. When an event comes back next year, so does a new cheevo.
How do points, tiers and streaks work?
Each cheevo earns its points once. Unlocking it again raises its tier: bronze on the first visit, silver at 5, gold at 10. Your streak counts weeks (Monday to Sunday, New Orleans time) in which you unlocked at least one cheevo.
Who can see my posts?
You choose for every post: Public, Followers Only or Private. To block someone, open the menu (…) on one of their posts and choose Block. You can review blocked users in Settings (the gear icon on your Profile).
Can I delete a post?
Yes. Open the menu (…) on your post and choose Delete Cheevo. This can't be undone, and if it was your only copy of that cheevo its points are removed too.
How do I report inappropriate content?
Open the menu (…) on the post and choose Report, then pick a reason. Our moderation team reviews all reports within 24 hours.
How do I delete my account?
In the app, go to your Profile, tap the gear icon, then Delete Account. You can also follow the steps at cheevoapp.com/delete-account. Deleting your account is permanent and removes your data.
Need to delete your account?
Account deletion is permanent and removes all your data. Visit our dedicated page for detailed instructions.
Delete Account InformationStill need help?
Can't find what you're looking for? Our support team is happy to assist you.
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